Privacy Policy

TechVill Appliance Repair Ottawa is committed to safeguarding the privacy of every visitor and customer. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website or services.

Information We Collect

We may collect the following types of personal information:

• Your name, phone number, address, and email address when you request service
• Appliance-related details, such as brand, model, and issue description
• Communication data, such as messages, phone logs, or service history
• Technical data, including IP address, browser type, and pages visited (collected automatically through cookies or analytics tools)

How We Use Your Information

The personal information you provide may be used to:

• Schedule and confirm service appointments
• Respond to inquiries or provide customer support
• Improve our website’s performance and user experience
• Send service-related notifications or updates

We do not sell, rent, or share your personal data with third parties, except when necessary to deliver services (e.g., with service technicians or payment platforms).

Data Security

We take reasonable administrative and technical measures to protect your personal data from unauthorized access, loss, or misuse. However, no online data transmission or storage system can be guaranteed to be 100% secure.

Cookies and Analytics

Our website may use cookies to enhance user experience and gather anonymized usage data. These cookies allow us to analyze site performance and optimize functionality.

You may choose to disable cookies in your browser settings. However, some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.

Your Rights and Choices

You have the right to:

• Request access to your personal information
• Ask for corrections to inaccurate data
• Request deletion of your information from our records
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

TechVill Appliance Repair Ottawa
Email: info@techvillottawa.ca
Phone: (778) 742-5948